FAQ's
Automation for Home Service Companies Built for Real Trades Operations
Unbothered Trades isn’t about “trying AI.”
It’s about answering every call, handling customers properly, and giving your team their sanity back.
If that’s what you’re looking for, the next step is a simple conversation.
General Questions
Unbothered Trades provides AI voice agents and AI chat agents for home service companies. These agents answer phone calls and messages, talk to customers naturally, book jobs, and pass conversations to your team when needed. Behind the scenes, automation keeps everything consistent and organized so your operation doesn’t break under pressure.
Our systems are built for HVAC companies, plumbing companies, electrical contractors, and multi-trade home service businesses that rely on inbound calls, structured booking, and dispatch coordination.
No. Automation can support single-location companies as well as multi-location and multi-trade operations. Scope and complexity are adjusted based on volume and operational needs.
AI voice & chat agents
An AI voice agent answers inbound phone calls 24/7, interacts naturally with customers, gathers required information, and follows operational rules to book jobs or escalate calls. Voice agents are designed to support real-world service operations, not act like generic answering services.
No. Answering services take messages and create callbacks.
Our AI agents handle the conversation, gather the right details, and move the job forward instead of creating more work for your team.
No. Chatbots usually answer simple questions.
Our AI chat agents can understand what a customer needs, respond in plain language, help book service, and connect them with a real person when appropriate.
AI agents can handle:
New service calls
Maintenance and membership requests
Common customer questions
- Dispatch Questions
- Outbound calls
After-hours and overflow calls
Website chat and text conversations
They’re designed to handle the busy, repetitive front-line work so your team can focus on what actually needs a human.
Yes — always.
Customers can be transferred to a real person:
Automatically, when certain situations come up
Immediately, just by asking
AI agents are there to help your team, not replace human interaction.
AI agents are designed to extend your team’s capacity, not necessarily replace it.
Most operations use AI agents to:
Maintain consistent call handling after hours
Absorb spikes in call volume during busy periods
Take care of repetitive, routine conversations
This helps stabilize day-to-day operations, reduce bottlenecks, and your payroll while keeping your team focused on the situations that require human judgment and experience.
The result is a more resilient operation — not a smaller one.
AI agents follow your rules.
They don’t guess, improvise, or override your operation. They collect the right information, follow your booking logic, and either book the job or pass it to your team when it makes more sense for a human to handle it.
one.
No. Dispatch stays in control.
AI agents support dispatch by:
Reducing noise and incomplete calls
Making sure information is captured correctly
Passing clean, usable details to your team
They don’t make dispatch decisions on their own.
Unbothered Trades works with common home service systems like ServiceTitan, Jobber, Housecall Pro, as well as many more! The goal is to support the systems you already use not force you into something new and reduce the fees your pay for advanced software tiers.
No. You keep what you already use.
AI agents are added alongside your existing setup and configured to fit how your business actually operates.
Most setups take 2–6 weeks, depending on:
Call volume
Number of locations
How complex your booking rules are
We take time to test everything before it goes live so nothing breaks. And the best part…we do it all for you!
Yes. Many companies start with:
After-hours calls
Overflow during peak times
Then expand once they’re comfortable and see the value.
AI agents can be adjusted as your business grows, adds services, changes hours, or expands locations. This isn’t a rigid system that locks you in.
No — and that’s a good thing.
We make sure AI agents stay aligned with how your business runs so they continue to help instead of becoming outdated or frustrating. We continuously maintain and fine tune your agents according to your business, your goals and the freshest technology.
The first step is a conversation to understand how your calls and bookings work today. From there, we can show you how AI voice and chat agents could support your team without disrupting what already works.
See how setup works
Stop Losing Jobs to missed calls
Every unanswered call is a booked job that went somewhere else.